✩ EARN REWARDS ON EVERY ORDER ✩

Boutique Wholesale & Drop Shipping Information

  

 

Drop Ship With Us! Grow and Scale your Boutique Without Having to Carry any Inventory!

Create your own boutique and use this TOTALLY FREE service! Google Drive is a must for your boutique to be successful with using our services. 

** ALL ITEMS ARE SHIPPED VIA

USPS PRIORITY MAIL 

$4 up to .25 lbs
$5 .25-.75 lbs
$7 .75-1 lbs
$8.50 Flatrate Jeans >1lbs
$10 1-5 lbs
$15 5-10lbs
$20 10 lbs+

With Athens & Company Wholesale & Dropshipping, you can focus on what you do best...selling and making money! We handle all the producing, inventory and shipping, only if you want us to!!

 Sign Up FAQ

1. Upon filling out the Distributor Account Creation Form an Athens & Company Vendor Representative will be assigned to your boutique and will contact you to get started. This will include accessing the shared Google Drive folder between you and your vendor representative. The folder will include, order pre-shipment photo history, tracking information per order, logo branding assets, information about fulfillment status, your in-house inventory level stats in our fulfillment center and more. 

2. Please make sure all forms are updated so the fulfillment team is aware of any updated information when shipping your orders. The Vendor Representative is not responsible for any information left out of these forms.  

3. Boutique Account Holders are able to purchase products for Athens & Company to hold in stock in our fulfillment center to ensure same day shipping happens for your customers. 

SHIPPING FAQ

1. How are my customers orders packaged? 

  • Each piece is bagged individually and then mailed in a plain poly mailer or box. We do not include wholesale receipts or inserts that would identify Athens & Company in any way to your customer. 
  • Each boutique owner will have access to their own Shared Google Drive which will include photos from their shipments along with the product before it ships to ensure company branding is achieved and protected. 
  • Boutiques can send their customized packaging in to Athens & Company Fulfillment Sector corresponding to their boutique for shipping their 'in stock' purchases to their customers.  ( Thank You Cards, Stamps, Business Name Printed Tissue Paper, Discount Cards, Freebies +) anything else you want to include to personalize your order.
  • To order customized business supplies to keep in your boutiques fulfillment sector, please chat with us on the website. 

2. How will I receive tracking for my customers?

  • Tracking and photos of the shipment will be added to your Google Drive Provider Folder once available. This information will not be sent to your customer unless their email is provided in the account details when the order is placed. 

3. How long will it take for my customers to receive their order? 

  • Stock purchased by each boutique will ship same day you place the order for your customer. 
  • Made to Order ( Un-Stocked Boutiques ) 5-7 business days. 
  • Custom color shirts may be subject to a 2 week lead time.

4. What will the return address say on the shipping label?

  • You can personalize your shipping label with your boutique name and return address as long as this information is uploaded into your account and Google Drive Folder!
  • If you place orders directly on our website, the return address will just say the fulfillment centers address along with your boutique name if provided. 

RETURNS & REFUNDS POLICY 

We do not accept returns for mis-ordered products, incorrect sizing, or any other reasons, OTHER THAN an item being defective or damaged. We quality check every piece of clothing that comes through our warehouse and even include photos of the finished product before shipment, but every now and then something might go unseen or happen during delivery.


We strive to be the best when sending out quality clothing to your customers on your behalf; however should this instance arise please follow the protocol listed below. 

 

DEFECTIVE OR DAMAGED MERCHANDISE

Please inspect orders immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any exchange, store credit or partial refund.
Defective or Damaged item still must be in unworn and new condition. Tags must still be attached to receive credit. A garment that is worn and damaged through wear does not qualify for a defective or damaged item. 
 

DEFECTIVE/DAMAGED ITEMS PROCESS:

  • Use your smartphone to take pictures of the defective or damaged area and submit the images through our Claim System including the tag in the image showing it is still attached.
  • Indicate the "Issue and Reason for Return"
  • Include the first and last name on your Athens & Company account, order #, and other required information. 

You will receive a response within 24-48 hours with a resolution. Default resolution will be a new item sent out should we still have it in stock. Alternatively you will receive a refund for the total amount of damaged item should we no longer have in stock. Please specify if you would prefer the refund over the exchange to avoid in the default resolution.  

 

WHOLESALE ACCOUNTS RETURN PROCESS

* Returns must be post marked within 3 (three) days from the date of delivery located on the proof of delivery for all boutique purchases. Please contact your vendor rep should you need assistance with this. 

* Returns must be received in original, unused condition with tags ATTACHED and a copy of or the original invoice or return form submitted. If you cannot locate the original invoice, please print and include a copy of the order confirmation emailed to you or the Returns Form. Returns received without supporting documentation will be delayed in receiving store credit.

* If an item has stains, smells of cigarette smoke, perfume, or deodorant, has animal hair, or any appearance of being worn, it will not be accepted as a return and you will be responsible for the reshipping fee. Photos pre-shipment document the way in which the product was shipped. 

* If a replacement was not requested, a refund will be issued for the original order amount once the return has been received by the fulfillment team and it has been evaluated.

 

Due to order volume & the high volume of sellouts we ARE NOT ABLE TO process exchanges.