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Frequently Asked Questions

If you need to make any changes to your order, please call us at 706-389-5088 or email orders@athensandcompany.com immediately after making your purchase. Typically orders are started within 24-48 hours after you place them. Once the product has shipped you are unable to cancel the order. We do allow exceptions on custom orders. We apologize for any inconvenience.

If you believe that you have received defective merchandise or that we shipped incorrect merchandise, please contact our Customer Service Team immediately at orders@athensandcompany.com with your order number and photos of what you received. * You must contact us within 2 days of delivery.

Within 7 days: We gladly accept returns for a refund less any original shipping charges if postmarked within 7 calendar days from the date you receive your order. The item must be in unused condition. You are responsible for shipping the item back to our warehouse.

After 7 days: After 7 days, we will accept returns for an online credit only.

Items that qualify for a return are any item that is unworn, unwashed, undamaged, unused and with all the original tags attached and not marked FINAL SALE.

Gift Cards, cosmetics, bodysuits, intimates, bras, camisoles, slips, tights, socks and Final Sale/Clearance category items are final sale and may not be returned or exchanged.

- Visa, Mastercard, Discover, American Express, PayPal, Amazon pay and AfterPay, ShopPay & Klarna.

- Cash, Check ( In Person, Check Via Certified Mail )

- Cashapp, Venmo, Zelle ( Must chat with customer service. )

You can call, text, or email us!

PHONE: 706-389-5088;

EMAIL: HELLO@ATHENSANDCOMPANY.COM